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1 Model Boats & Ships
Boat & Ship Plans (Mantua)
Boat & Ship Plans (Panart)
Boat & Ship Plans (Sergal)
Mantua model boats
Mantua RC model boats
Panart model boats
Sergal model boats
2 Cannon and weapon kits
Cannons
Weapons
3 Model Boat & Ship Fittings
Anchors
Barrels and Buckets
Belaying Pins
Bells
Bollards and bitts
Bottlescrews
Capstains
Chain brass and black
Chain plates and strops
Cleats
Columns Wood
Crew Figures
Davits
Deadeyes
Decorative Ornaments
Eyebolts and Eyelets
Fairleads
Figureheads
Gratings
Gunports deckports hinges
Guns & Cannon Barrels
Guns with Carriages
Hammock Stays&Netting
Hooks
Ladders
Lifebelts
Lifeboats and ships boats
Mast Fittings
Mast Tops&Mast Fittings
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Rigging Rope
Rings Brass & burnished
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Sail Sets & sail Cloth
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4 Model Wood
Balsa Bargain sheet
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Birch Plywood
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Ramin Dowel
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White Maple Strip
White Popular Plywood
5 Model Tools
Excel Tools
Mantua tools
6 Building Material
Brass Round Tubing metric
K&S Aluminium Tube
K&S Brass Rod
K&S Brass Strip
K&S Brass Tube
K&S Brass.Ally.Copper.Tin
K&S Copper Tube
K&S Rectangular Brass
K&S Square Tube
Piano Wire metric
Wire Brass and copper strip
8 Model Cars
1-8th off Road
Car Bodys 1-8th
Car Tools
Laro 1-8th. 1-5th
Starting Equipment
Wheels and Tyres
9 Model Car Vintage Spares
Laro Car Spares
Mantua Car Spares
SG Racing Car Spares
9a Model Aircraft
Aviomodelli (glider)
Aviomodelli (power)
Mantua (gliders)
Mantua (power)
Mantua electric Power
9b Engines OPS
OPS Model Areo Engines
OPS Model Engine spares .21
OPS Model Engines .12-.15
OPS Model Engines .21
OPS Model Marine engines
Adhesives & Paints
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Glues Etc
Humbrol Clear&Metalic
Humbrol Gloss paint
Humbrol Matt paint
Mantua Paint
Tamiya Paint Gloss
Tamiya Paint Matt
Airbrushes - Compressors
Airbrush accessories
Airbrushes
Compressors
Electric motors
Brushed mabuchi etc
Hardware Accessories
Motor Mounts
Propellers 2 blade M4
Propshafts
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Terms and conditions

Terms and conditions
These Terms and Conditions tell you the rights and obligations you have. Please read these carefully.
You may have other rights granted by law and our Terms and Conditions do not affect these.

Mantua Model Uk Ltd, has a retail shop, so you can call in and view our vast selection of model goods.

Mantua model Uk Ltd
179 Dedworth Road
Windsor
Berks
SL4 4JN
Telephone: 01753-856321
Fax: 01753-857444

Making a purchase
By submitting your order you are offering to buy the goods and allowing us to use details for the purposes of supplying them, including passing your details on to couriers. You may receive special offers and promotional mail from us only; your information will not be passed to any other third parties.

We are not obliged to supply the goods to you until we have confirmed acceptance of your order and this is when the contract is made. You do not own the goods until we receive payment in full.
If you discover you have made a mistake with your order please contact Mantua Model Uk Ltd immediately.
Our website is regularly updated, but if the price has changed after you have placed your order, will contact you to ask if you wish to proceed.


Back Orders
At times we may need to place your order on backorder if we do not have your items in stock or you order an item that has a specific release date.  We will notify you via email when the goods are in stock. You are entitled to cancel items on back order however you are required to inform us of this within 24 hours of receiving our email notification.  

Delivery
We aim to deliver goods (In stock) to you within 48hrs. We cannot give an exact delivery time. This is subject to you placing the order before 2pm (Monday to Friday) if you find a defective or damaged item please inform us as soon as possible.


UK Orders
Are sent either by Royal Mail 1st class , Royal mail special delivery or by Courier depending on the weight of the parcel.

Postage charge  will be up to £10 = £3.50, up to £20 = £5.00, up to £50 = £8.00 Over £50 Postage is FREE, within Great Britain.
 
 

Deliveries Abroad  Please  e-mail us with your order and we will quote you including postage. Make sure you give your full address so we can price the postage correctly. Postage will be charged at cost. If outside the EU we will deduct  UK Tax of 17.5%.

 
Overseas Orders
It is difficult for us to know how long orders take to arrive. As an approximate guide we say...
Air to most places 7/10 days.
Surface minimum 4 weeks to
Europe. USA/Canada 4/6 weeks, Japan/South America 6/8 weeks, Australia 8/12 weeks.
Overseas orders are sent by airmail unless surface mail is specified.
Shipping cost is calculated when you place your order and you will not recieve further charges. We currently debit cards in pounds sterling - this will be converted by your card provider to your local currency.

Cancellation of Order

As a consumer you have the right, in addition to your other rights, to cancel your order and receive a refund. You must inform us in writing of your wish to cancel within seven working days starting on the day the goods are delivered to you. You must return the goods to us at your cost or ask us to arrange collection. We advise you the goods are insured during any return journey that you organise.
We shall refund the total amount of money paid by you for the goods, less any costs incurred sending/collecting the goods. (Please see returns policy below)
Please remember that once you have notified us of your wish to cancel the contract there is a legal requirement for you to take good care of the goods.

What is the
Mantua Model Uk Ltd Return Policy?
You may return an item purchased from Mantua model.co.uk back to our warehouse or you may choose to bring it back to our store. We accept returns as long as the following conditions are met:

Refunds and exchanges are accepted within 7 working days starting with the day after the delivery date, accompanied by the delivery note.
All refunds require that the item be returned in the original packaging, with all pieces and in original condition.
Opened packages may only be exchanged for an identical product, if faulty.
Refunds will be applied to the credit card that was used to purchase the item.

For in store returns, the following also applies:
When no receipt is provided, and the item is not a Mantua Model Uk Ltd exclusive product, refunds for goods will be given at the discretion of management a credit note will be issued equal to the item’s prevailing price.
If the item being returned was a gift, the refund can be given in the form of a credit note.

Refunds
When is my refund processed?
If you choose to bring your item to our store, you will receive your refund at the time of the return. This refund will be either is credited back to the credit card that was used to purchase the item or in the form of a credit note, if the item was a gift.
If you choose to send the item back to our warehouse, your refund may take up to 28 business days from the time we receive your item. The refund will be applied to the credit card that was used to purchase the item.
What is refunded when I return an item?
When you return an entire order you will be refunded the price of the item paid at the time of purchase. When you return less than the entire order you will be refunded just the price of the items returned.
If you are returning goods as not suitable we have a restocking fee of 10%, on products not returned within 7 days of delivery this is to recover our credit card charges. If your order qualified for free shipping, we will also deduct shipping cost from the goods returned.

Returning items to
Mantua Model Uk Ltd, how do I return an item?

Option 1. Return your goods to Mantua ModelUk Ltd shop.
Please bring your Delivery Note and the complete item in its original packaging with you.

Option 2. You can send the items back using our address below.
Please include your Delivery Note with your return.

Phone: 01753-856321
E-mail: info@mantuamodel.co.uk

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